Copyright 2021 Chrono Eyewear BV
Still not happy with the Propeaq light glasses? You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to us are for your own account.
If you make use of your right of withdrawal, the product will be returned to us with all accessories supplied and – if reasonably possible – in its original condition and packaging.
100% reimbursement– complete and undamaged; in original condition and packaging
75% reimbursement – incomplete and / or without packaging and / or damaged, dirty, etc.
We will then refund the order amount due no later than 14 days after registering your return, provided that the product has already been returned in good order.
If you have any questions, you can call our Customer Service on + 31 13 631 63 13. We request that you keep your order number with you at all times when you call us.
Follow these simple steps for a quick refund.
You can choose to fill in the return form. Click here to download the Dutch return form or click here to download the English form.
Do not forget to include the original consignment note.