Copyright 2021 Chrono Eyewear BV
Chrono Eyewear BV guarantees its propeaq glasses against defects as a result of material and production errors that are detected during the period of 1 year from the date of delivery of the products. Scratching the lenses is considered normal wear and tear and is not covered by the warranty, unless you can prove that the product already showed this defect at the time of delivery. The guarantee of the legally provided conformity with the contract of products purchased by consumers applies without restriction.
If you purchased on www.propeaq.com and need assistance, please contact us at:
Call us: + 31 13 631 63 13
[Maandag – Vrijdag 10:00 – 18:00]
Email us on [email protected]
A service representative will be happy to assist you in identifying your Propeaq product and determine the best course of action for your warranty/repair claim.
If the Propeaq glasses are returned and Chrono eyewear finds that the breakage was due to a defect in material or workmanship, the Propeaq glasses will be repaired or replaced and returned to the sender. In the event that the damage is not due to a defect in material or workmanship additional repair charges may apply. In this event, you will receive notification of additional charges through email. In this case, you may decide whether to accept the repair of the good bearing above charges or to receive back the good by Chrono Eyewear as it was when you returned it the Chrono Eyewear.