Chrono eyewear warrants their Propeaq glasses against breakage due to defects in material and workmanship discovered during the period of 1 year from the date of delivery of the good to you. Scratched lenses are considered normal wear and are not covered under warranty unless you prove the good had such defect at the delivery.
The guarantee of conformity with the contract provided by the law for good purchased by consumers shall apply without limitations.
If you purchased on www.propeaq.com and need assistance, please contact us at:
Call us on + 31 13 631 63 13
Monday – Friday 9:00 – 18:00
Email us on firstname.lastname@example.org
A service representative will be happy to assist you in identifying your Propeaq product and determine the best course of action for your warranty/repair claim.
If the Propeaq glasses are returned and Chrono eyewear finds that the breakage was due to a defect in material or workmanship, the Propeaq glasses will be repaired or replaced and returned to the sender.
In the event that the damage is not due to a defect in material or workmanship additional repair charges may apply. In this event, you will receive notification of additional charges through email. In this case, you may decide whether to accept the repair of the good bearing above charges or to receive back the good by Chrono Eyewear as it was when you returned it the Chrono Eyewear.